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Customer Service

We’re at your service! How would you like to get in touch with us?

Service Center Office

Due to the coronavirus outbreak, and because we want to prevent physical contact between people as far as possible, we’ve closed our public service center.
As a result, wait times on phone calls may also be longer
Instead, why not enjoy the fast and efficient turnaround times for online services.
Make payments, check issues, and clarify your status by connecting to your personal area on our Mei Avivim website, using Messenger, chat or WhatsApp

Telephone Service Center 

1-800-071202 or 3202*
General information, payments and payment clarifications from a Mei Avivim representative.

Telephone Service Center Operating Hours:

Sunday – Thursday 8:00-17:00

Written Inquiries:

Fax:  03-5222306
Please be sure to include your full name, contact information, address and billing account number

City Hotline – Responds to inquiries regarding water supply deficiencies
Free to call 1-800-393-600 – 24/7

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